Dear Valued Patient:

We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.

Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and stay safe.

Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations.

You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:

- Our office will communicate with you beforehand to ask some screening questions. You'll be asked those same questions again when you are in the office.

- We have hand sanitizer that we will ask you to use when you enter the office. You will also find some in the reception area and other places in the office for you to use as needed.

- You may see that our waiting room will no longer offer magazines, children's toys and so forth, since those items are difficult to clean and disinfect.

- Appointments will be managed to allow for social distancing between patients. That might mean that you're offered fewer options for scheduling your appointment.

- We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.

We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at 704-364-9000. 

Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.

Sincerely,

Dr. Porter and Team

Office Update! By Dr. Bobby Porter on September 29, 2020

 

Dr. Charlie Porter and I (Dr. Bobby Porter) wanted to use this aspect of our office website to help keep patients informed about different topics in dentistry and office changes as we navigate beyond the COVID pandemic. The language of these posts will be more casual and conversational. I want these posts to help serve as an opportunity to get to know us better, and learn how the field of dentistry is adapting to best take care of you. I've never written a blog before, so this one may not fit the bill of what you're expecting. Please bear with me. I'd love feedback or ideas that you would like to read about. If you have any suggestions, reach out to us at smile@charlottedentalcare.com and put "Blog" in the subject line. I would love to hear from you! So, if you've made it this far, I will take it as a huge success and welcome you to continue with me.

 
So... who's this new guy? I'm Dr. Charlie Porter's son. I joined Porter Dental Group in June, and I'm so excited to meet all the patients that have been seeing my dad for many years during the 28 he's been in practice. I've always considered Charlotte home, and now I have the privilege to set roots here with my wife, Emily, and our daughter, Charlotte. I'm excited to explore the city and see how much has changed since my childhood. Family is so important to me, and I now have the privilege to live closer to my extended family. As I continue to meet patients and provide dental care, I know my sense of family is going to continue to grow. 
 
I know there has been a lot of justified fear and uncertainty in the world in nearly all facets of life due to the pandemic. I know many people have found themselves more isolated, so I want to use this medium to help reach you and encourage you. I want you to be safe and healthy. Our team is taking every precaution to ensure this space is safe for your dental care. If it has been a while since your last cleaning or if you have any concerns about your teeth or gums, please don't hesitate to give us a call. We are here for you.
Dr. Porter

Charles A. Porter III, DDS

Dr. Porter implements the latest developments and highest standards in dentistry. He is a member of several prestigious organizations, including the:

  • American Dental Association
  • Academy of General Dentistry
  • North Carolina Dental Society 

To schedule your consultation, contact our Charlotte office online or call us at (704) 364-9000.

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135 S Sharon Amity Rd
Ste 200
Charlotte, NC 28211

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