Dear Valued Patient:

We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.

Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and stay safe.

Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations.

You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:

- Our office will communicate with you beforehand to ask some screening questions. You'll be asked those same questions again when you are in the office.

- We have hand sanitizer that we will ask you to use when you enter the office. You will also find some in the reception area and other places in the office for you to use as needed.

- You may see that our waiting room will no longer offer magazines, children's toys and so forth, since those items are difficult to clean and disinfect.

- Appointments will be managed to allow for social distancing between patients. That might mean that you're offered fewer options for scheduling your appointment.

- We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.

We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at 704-364-9000. 

Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.

Sincerely,

Dr. Porter and Team

Accessibility Statement

General

Access to any company’s website can be challenging for persons having certain disabilities. A person’s disability is often unique. What may work well for one person may cause difficulties for another person. Our company has made efforts to accommodate as many of our customers and potential customers as is reasonable given our size, resources, and knowledge of our customers’ and potential customers’ needs. To that end, we have engaged the services of professionals to assist and advise us in these matters.

Accessibility on This Website

Our website provides several methods, features, and policies that can help with access to our website and/or to products or services provided or referred to on our website or by our business.

There are also various aids available by third parties and which are provided by most browsers. 

If you are having difficulty with access to our website even after utilizing any access features within this website and/or any third-party or browser features, we invite you to contact us for further assistance. Contact information is set forth below.

Some Specific Accessibility Features Within This Website

This website contains a third-party plug-in, also known as a Widget, called UserWay Website Accessibility (“UserWay”), which is powered by this third party’s dedicated accessibility server. Use of this Widget can improve website accessibility for some users, particularly related to certain types of disabilities. UserWay has stated that its application makes efforts to follow, to some degree, the Web Content Accessibility Guidelines (WCAG 2.1). On our website, the UserWay Widget is located in the UPPER-LEFT CORNER of most pages.

Enabling the Accessibility Menu

The accessibility menu can be enabled by clicking the accessibility menu icon that appears after clicking on the Widget described above. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.

Disclaimer

We anticipate that, from time to time, within our resources, we will be making modifications to parts of our website and possibly modifications to the accessibility of our website. Reasonable efforts toward improving seamless, accessible, and unhindered use of websites by customers and potential customers are generally worthwhile goals. Moving closer to these goals will often depend on the knowledge the company has regarding any particular difficulties those using the website might encounter, as well as available resources and improvements with technology. 

Despite the efforts we may have made regarding accessibility consistent with normal business practices for a company of our size and resources, some content, features, processes, or policies, may be improved, so we welcome your suggestions.

Third-Party Applications

Our website may use third-party add-ons or “plug-ins” for certain functions, such as Google Maps, social media feeds, etc. These may not work or may not work the same for every user and/or every type of disability. We do not have control over the structure of these plug-ins and are unable to modify them at all or to the extent that would accommodate every user of our website and are not responsible for those elements that we do not control. 

Video

Our website has or plans to have some video elements. Each video will either have closed captioning or text equivalent located next to the video.

We Are Here for You

If you are experiencing difficulties with any content on our website because of a disability, or if you require assistance with any part of our site because of your particular disability, please contact us and let us know. We will be happy to assist. 

As noted above, if you have a disability that has caused or may likely cause you difficulty in accessing or navigating any part of our website because of your particular disability, you can call us.

In contacting us by telephone or contact form, your privacy will be strictly protected. This means that you will not be required to provide any personal information, including but not limited to your:

Name, address, telephone number, the specific type of disability you may have, information about goods, products, or services you might be interested in, and email address (unless you include it in an email you send to us or our representatives).

This website may or may not have links to third-party websites. A few third-party websites (which may or may not have a link or relation to this website) may have their own accessibility features. Listed below for your convenience are links to descriptions and information about third-party website features, as provided by some of these third-party websites. This list includes some, but not all, available features. This website has not reviewed these statements by others and does not render an opinion on the accuracy of these statements.

For Google Products, including but not limited to:

  • Chrome
  • Android
  • Gmail

Google

Firefox Browser

Internet Explorer

Facebook Accessibility Policy

YouTube Accessibility Policy

Instagram Accessibility Announcement

Instagram Accessibility

Twitter Accessibility

LinkedIn Accessibility

Also for reference are the following, which this website has not reviewed or tested. By including these references, this website is not rendering an opinion on any statement made by any of these third parties or contained within any part of these links.

Third-Party Screen Readers:

Dr. Porter

Charles A. Porter III, DDS and Robert E. Porter, DDS

Dr. Charles Porter implements the latest developments and highest standards in dentistry. Working alongside his father, Dr. Robert Porter earned his DDS at UNC Adams School of Dentistry. He is certified in Spanish, and will gladly use Spanish throughout your visit if that makes you feel most comfortable. Our doctors are members of several prestigious organizations, including the:

  • American Dental Association
  • Academy of General Dentistry
  • North Carolina Dental Society

To schedule your consultation, contact our Charlotte office online or call us at (704) 364-9000.

Contact Us Today

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Google map image of our location in 135 S Sharon Amity Rd Ste 200 Charlotte, NC

Charlotte Office

135 S Sharon Amity Rd
Ste 200
Charlotte, NC 28211

Open Today 7:00am - 2:00pm

Friday: By Appointment

(704) 364-9000 Send a message